News & Resources

Photo Credit: Arrowhead Regional Medical Center
Learn how Indigenous patients in Ventura County are being better supported through the public health care system's full-time trilingual interpreters and a new Department of Language Access and Interpreter Services.
This feature article provides an example of what it can look like to share power with patients and community members in quality improvement efforts.
In this video, Tambra Divine, a Substance Use Navigator at Contra Costa Health, shared something that stood out to me: about 90% of the time, patients who come to the emergency department with substance use concerns are willing to talk with her about their situation.
In 2024, California's public health care systems achieved their best performance to date in the Quality Incentive Pool (QIP).
The California Association of Public Hospitals and Health Systems (CAPH), in partnership with the California Health Care Safety Net Institute (SNI), today announced the recipients of the 2025 Quality Leaders Awards (QLA). These awards honor California’s public health care systems for their leadership in innovation, equity and improving health outcomes for communities across the state.
“I’m thinking of maybe eating one day, maybe not eating the next two days, so I can stretch my food.” A patient once said this to a San Mateo Medical Center provider before the system began screening every patient for food insecurity and connecting them to resources.
Between 2021–2023, the Quality Incentive Pool (QIP) helped California’s public health care systems expand access to timely care for hundreds of thousands of patients.
Last month, as I sat in an hour+ of LA traffic to visit a CAPH/SNI member system only several miles away, I found myself astonished by the sheer scale of the standstill.
For public health care systems and Medi-Cal managed care plans beginning to tackle quality data exchange and alignment, SNI developed a roadmap and report to support their collaboration.
Discover how Riverside University Health System (RUHS) and Inland Empire Health Plan (IEHP) worked together to exchange data, align performance rates, and launch joint outreach efforts. Read about their experience collaborating on complex data alignment to improve patient care.