SNI BULLETIN December 18, 2008
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In this SNI Bulletin:

Message from the Director

SNI Receives Planning Grant for Efforts to Improve REAL Data Collection

Dec. 31 Deadline for CAPH Members to Apply for the Lean Core Measures Improvement Initiative Grant

CAPH Annual Conference Zeroes in on Upstream Innovations

Quality Leaders Awards Recognizes Seven Public Hospitals

CAPH Introduces New Issues Brief on Outpatient Care

San Francisco General Hospital Awarded Grant to Implement Palliative Care Services

Call to Action to Prevent Deep Vein Thrombosis and Pulmonary Embolism in Hospitals

Hospital Reading Group Resource: Bellevue Literary Review

Upcoming Events and Deadlines

 
 

Message from the Director

We’ve had an exceptional year at SNI. As 2008 comes to a close I’d like to share just a few results of our work, taking us towards the vision of assuring that public hospital systems are recognized leaders in delivering and transforming health care practices that enable all individuals and families—particularly in diverse and underserved communities—to enjoy optimal health.

Our SEED diabetes care improvement effort concluded, having helped 39 primary care teams adopt disease registries, provide team care, and improve screening as well as HbA1c and other outcomes for diabetes patients. SNI tested new ways of spreading Patient Visit Redesign; to date, 48 public outpatient clinics have slashed waiting time within primary care visits by nearly half, keeping the total visit time to under an hour. With support from our CAPH/SNI Quality First Initiative, California’s public hospitals have made gains on 22 out of 24 publicly reported core quality measures, performing better than the national average on fully half. Looking forward, our Board recently approved SNI’s revised vision, mission and goals, as well as three -year measurable objectives, setting a clear course for our work with California public hospital systems through 2011. Please check this out under “What’s New” at www.safetynetinstitute.org.

I’d like to recognize and thank those responsible for our continuing success: the hard -working, committed professionals working in California public hospitals, SNI’s amazing and talented staff and Board, and our funding partners, including Kaiser Permanente, the California HealthCare Foundation, The California Endowment, Blue Shield of California Foundation, and the Wellness Foundation.

All of us at SNI wish you a healthy and happy holiday season and New Year.

-Wendy J. Jameson, MPP/MPH, SNI Director

SNI Receives Planning Grant for Efforts to Improve REAL Data Collection

SNI has received $107,305 in grant support from The California Endowment to support SNI’s efforts to improve race, ethnicity, and language (REAL) data collection and use in California’s public hospitals. Consistent and accurate REAL data collection is critical in identifying and eliminating health care disparities and improving quality of care. The funds will enable SNI to assess the system-level barriers, feasibility and success factors in collecting REAL data and using this information to enhance quality improvement. The eight-month planning phase will entail researching best practices, conducting in-depth interviews and site visits at public hospital systems in California, sponsoring a final convening that will bring together stakeholders from the California public hospital membership, and crafting an implementation proposal which would support the improvement of REAL data collection and use within California’s public hospital systems.

For more information on the initiative, please contact Erin Bowman.

Dec. 31 Deadline for CAPH Members to Apply for the Lean Core Measures Improvement Initiative Grant

SNI has designed the Lean Core Measures Improvement Initiative to promote the use of Lean Management principles and tools to improve and sustain performance on national hospital quality measures. Through this initiative, participating hospitals will be coached through two “Lean Transformation Events” by a leading Lean Healthcare Consultant. Team members will also learn to apply and conduct future improvement events using Lean thinking and tools. This program will benefit hospitals struggling in areas such as achieving higher performance on Joint Commission Core Measures, reducing preventable re-hospitalization rates due to discharge processes for heart failure patients, or preventable causes of hospital death through a universal VTE prevention protocol. Interested CAPH hospitals are encouraged to apply by submitting an application before Dec. 31. For more general information about Lean Management, please reference IHI’s Innovation Series Going Lean in Health. This grant has been generously funded by the California HealthCare Foundation.

If you have any questions, please contact Lance Mageno, (510) 874-7120.

CAPH Annual Conference Zeroes in on Upstream Innovations

Held on Friday, Dec. 5, the final session of the CAPH Annual Conference focused on the role that public hospital systems play in prevention and community health through innovative upstream interventions. Dr. William Walker, Director of Contra Costa Health Services, set the framework for the day, drawing the connection between working upstream and reducing health disparities. The keynote address, delivered by John O’Brien, CEO of UMass Memorial Hospital, discussed the many interventions he and his staff have pioneered at UMass, including an initiative to improve access and quality of affordable housing and a job placement program for low-income teens. The morning's panel featured public hospital programs in California and Washington. Panelists included the Pediatric Health Lifestyle Center in Santa Clara County, where staff have forged relationships with community organizations to reduce the cost of YMCA memberships for children and their families, as well as make bicycles available for overweight children. LAC+USC Medical Center's work to interrupt the cycle of violence for young victims of violent trauma admitted to the hospital has seen dramatic results, such as 100% of program participants not being re-hospitalized for a violent injury as a result of their Caught in the Crossfire program. A nationally recognized leader in reducing health disparities, Harborview Medical Center improves community health through many means, including the use of International Cultural Mediators who help immigrants navigate the health care system and provide goal setting and culturally appropriate nutritional counseling to prevent chronic illness.

These presentations can be found on the SNI Website.

Quality Leaders Awards Recognizes Seven Public Hospitals

Since its inception in 1987, CAPH/SNI Quality Leaders Awards has acknowledged more than 300 improvements among California's public hospitals. Honored at the CAPH Annual Conference, this year’s awarded programs address five critical focus areas: Coordinated Systems of Care, Improvements in Chronic Disease Management, Political Clout and Community Support, Efficiency and Operational Flow, and Reducing Health Care Disparities. Winning programs addressed critical health issues, such as streamlining emergency department procedures to increase access and reduce waiting times, and engaging in the political process to put public hospital issues on the forefront of crucial policy decisions made at the state and national level. Top Honors were awarded to Alameda County Medical Center, Santa Clara Valley Health & Hospital System, and LAC+USC Medical Center. Honorable Mention winners included Arrowhead Regional Medical Center, UC Davis Health System, and San Francisco General Hospital, with the Kaiser Permanente Clinical Systems Development award going to San Mateo Medical Center.

Full descriptions of these programs can be found on the SNI website.

CAPH Introduces New Issues Brief on Outpatient Care

CAPH is pleased to announce the creation of a new series of Issues Briefs, designed to describe and promote the various areas of great work and innovation being accomplished by our members.  These briefs will be distributed to policymakers, foundations and other stakeholders, and we encourage our members to distribute them as well.  The first brief, on Outpatient Care, was developed in collaboration with SNI and outlines the value California's public hospitals bring to their surrounding communities through the 10 million outpatient visits they provide each year.

San Francisco General Hospital Awarded Grant to Implement Palliative Care Services

San Francisco General Hospital (SFGH) has received $250,000 in grant funding from the California HealthCare Foundation (CHCF) as part of the Spreading Palliative Care in Public Hospitals initiative, a collaborative effort between CHCF, SNI, and the UCSF Palliative Care Leadership Center. With the grant funding and consultant support offered as part of the implementation grant, SFGH will develop a comprehensive, culturally competent palliative care consult service. Funds will be used to increase capacity of both their palliative care team and SFGH’s multi-faith based chaplaincy program, as well as provide staff training on palliative care. Implementation grant proposals are accepted from California public hospitals on a rolling basis through June 2009. Information on expansion and implementation grants can be accessed here.

For more information on the Spreading Palliative Care initiative, please contact Erin Bowman.

Call to Action to Prevent Deep Vein Thrombosis and Pulmonary Embolism in Hospitals

The Surgeon General, Joint Commission, Agency for Healthcare Research and Quality, and the American Public Health Association have targeted reducing the number of cases of deep vein thrombosis (DVT) and pulmonary embolism (collectively referred to as VTE) in the United States. Considered a public health crisis, prevention against VTE  has been labeled the “number one patient safety practice”. Pulmonary embolism resulting from DVT is the most common preventable cause of hospital death, yet currently, only 40% of hospitalized patients that should be prescribed preventive treatments against VTE are actually given this preventive care. VTE affects an estimated 350,000 to 600,000 Americans each year, resulting in more than 100,000 deaths. Prevention and care of VTE will be a new Joint Commission Core Measure in late 2009 and CMS has already committed to adding the VTE measure set to its public reporting requirement for hospitals' annual payment update. To learn more about VTE, please reference the Surgeon General’s Call to Action and the AHRQ Guide to Preventing Hospital-Acquired VTE.

For more information, please contact Lance Mageno, (510) 874-7120.

Hospital Reading Group Resource: Bellevue Literary Review

Many hospitals often try to organize reading groups for staff and need short, relevant pieces of literature as well as study-guide questions to help stimulate discussion. The Best of the Bellevue Literary Review anthology comes with an extensive study guide for such book groups, and every essay, story and poem in the anthology has been annotated for precisely this reason. Danielle Ofri, MD, PhD, Editor-in-Chief, presented recently at the CAPH conference, mesmerizing the audience with stories from Bellevue public hospital on “bringing humanity back to medicine."   For those who wish to use the book for book groups, the publisher offers academic and group discounts. Access to the anthology is free on the Bellevue Literary Review website.

Upcoming Events and Deadlines

Dec. 31 RFA Deadline for Lean Core Measures Improvement Initiative. Contact: Lance Mageno, (510) 874-7120.

Jan. 28, 2009 Kaiser Permanente's Community Forum, sponsored by the KP Care Management Institute to foster exchange of best practices and foster future collaborations, will be held in Anaheim, CA. Contact: Karen Koh at (510) 267-2947.

Apr. 27-30, 2009 Executive Quality Academy Program, IHI's seminar to achieve measured performance improvement at the system level, will be held in Toronto, Canada.  CAPH members can apply for a Kaiser Permanente/SNI-CAPH scholarship for this conference here. Contact: Afiya Palmer.


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