SNI Bulletin SNI
  June 12, 2014

In this SNI Bulletin:
Message from SNI’s Executive Director – Introducing SNI’s New Senior Director of Performance Measurement
Latest DSRIP Aggregate Report Now Available on DHCS Website
Learnings from Entrepreneurship as Performance Improvement Strategy Convening
New Brief Documents States’ Approaches to Whole-Person Care
CG-CAHPS Improvement Network Program Summary Now Available
California Public Health Care Systems Recognized for Providing Excellent Patient Care


Message from SNI’s Executive Director – Introducing SNI’s New Senior Director of Performance Measurement

I am very pleased to announce the hire of Robert Mangel, PhD, as SNI’s Senior Director of Performance Measurement. Rob comes to SNI with a wealth of experience in creating and evaluating performance measurement systems, both inside and outside of the health care industry. Recently, he led a small organization focused on advising organizations on how to leverage data analytics to drive performance improvement. Previously, as the head of Kaiser Permanente’s Service Quality Research team, he worked to improve care delivery by implementing performance measurement, reporting and evaluation initiatives. Earlier in his career, he focused on pay for performance and measurement issues from the front line to the boardroom, and addressed issues relevant to both public policy and organizational efficiency. Rob will be deeply involved in DSRIP development, as well as SNI’s Data Integrity and Capability work. Please join me in welcoming Rob to the team!

Sincerely,

Lown Signature


David Lown, MD
Executive Director, SNI

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Latest DSRIP Aggregate Report Now Available on DHCS Website

CMS recently approved SNI’s Delivery System Reform Incentive Program (DSRIP) Aggregate Report for the July 1, 2012 to June 30, 2013 period, which is now available on the DHCS DSRIP website. As the official reporter of DSRIP data, SNI annually compiles public health care systems’ (PHS) individual data and narrative reports into one, single aggregate report. This aggregate report is submitted to the State Department of Health Care Services (DHCS) and the Centers for Medicare and Medicaid (CMS) and covers improvements in five areas: Infrastructure Development, Innovation & Redesign, Population Health, Inpatient Safety and HIV Transitions. With much of the infrastructure in place from the first two years of the DSRIP, PHS are reporting significant improvements across these five domains. Highlights from the aggregate report include increased access to primary care, co-location of medical services, enhanced data reporting capabilities for population health, reductions in central line infections and development of HIV retention programs, among others.

Contact: John Semerdjian

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Learnings from Entrepreneurship as Performance Improvement Strategy Convening

SNI recently hosted the Entrepreneurship as Performance Improvement Strategy convening, which capped a multi-year effort that was funded in part by the California HealthCare Foundation (CHCF). Three executives from PHS that have fully embraced Lean – Susan Ehrlich, MD, MPP, the CEO of San Mateo Medical Center, Iman Nazeeri-Simmons, MPH, the COO of San Francisco General Hospital and Delvecchio Finley, MPP, the CEO of Harbor-UCLA Medical Center – shared how much they learned from site visits to health systems using Lean as their management strategy, such as the importance of having prominent visual displays of performance improvement metrics in key hallways. CHCF’s new president and CEO Sandra Hernandez, MD, introduced a multi-media production about one site visit to ThedaCare in Wisconsin. Other highlights included the presentation and structured networking around the five principles from Silicon Valley executive, author and keynote speaker Eric Ries’ The Lean Startup.

Contact: Nancy Oswald

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New Brief Documents States’ Approaches to Whole-Person Care

A new brief, National Approaches to Whole-Person Care in the Safety-Net, documents how public providers in 10 states are using innovative programmatic and financial approaches to address social determinants of health in their patient populations. In collaboration with CAPH/SNI, John Snow, Inc. prepared the brief with funding from the Blue Shield of California Foundation.

Contact: Nancy Oswald

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CG-CAHPS Improvement Network Program Summary Now Available

SNI, with support from the California HealthCare Foundation, has released the program summary for the CG-CAHPS Improvement Network. The summary includes valuable learnings from SNI’s patient experience initiative, which recently ended. Read the summary here.

Contact: Norma Batongbacal

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California Public Health Care Systems Recognized for Providing Excellent Patient Care

Two California public health care systems were recently recognized for providing outstanding patient care. San Francisco General Hospital was highlighted in a recent New York Times blog article as “probably the safest place in California to have a baby,” citing its patient-centered labor and delivery practices. San Joaquin General Hospital was featured as “Innovation of Month” in a Center for Care Innovations spotlight for their use of transition coaches to smooth the discharge process, which has a positive impact on high-risk patients.

Contact: Norma Batongbacal

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